Terms & Conditions

Payment Options:
Bay State Water accepts MasterCard, Visa or American Express for any orders within the United States.

International Orders:
At this time, Bay State Water is only shipping within the continental United States.

Pricing:
Bay State Water only accepts payments made in US Dollars.

Shipping:
All orders are subject to freight charges. Freight charges are determined by the weight and size of the product(s) and destination of the order from Massachusetts or manufacturer warehouse. Separate freight charges may apply if the order is shipping from multiple locations. Freight charges will be billed accordingly and confirmed on order confirmation.

Mueller Products:
All Mueller company products are non returnable and non refundable. Please contact info@Muellerproducts.com prior to ordering if you are unsure of the required product for your drilling and tapping machines.

Returns:
Please contact orders@baystatewater.com for a Return Authorization number to ensure your return is appropriately received and credited. A 20% restocking fee will apply on all returns, freight is non refundable and the customer is responsible for return freight charges to Bay State Water.

Taxes:
Taxes are in addition to the cost of the product. Bay State Water is currently taxing all orders shipped to Massachusetts. In addition, all orders are subject to State and Federal rules and laws to which the shipment is sent. If you are a tax exempt organization, please forward the appropriate tax exempt certificate to orders@baystatewater.com.

Privacy & Security:
Baystatewater.com and Muellerproducts.com will not at any time share any information that you provide to process an order unless required to process payment. This would include information to third party companies that perform services on our behalf to process payments.

We will collect and store information that is provided when an order is placed online for the purpose of processing the order. This information may be used to contact you with any questions regarding your order.

Baystatewater.com and Muellerproducts.com have put into place various physical, electronic, and managerial procedures in an effort to safeguard and secure the information we collect online.

 

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